Frequently Asked Questions

Device Kit Program on Temporary Hold:

We appreciate your interest in “Change & Save.” Unfortunately, we have reached our goals and our program is temporarily on hold. We will be advertising more programs in the coming months, please check back soon.

You are welcomed to take our water conservation survey online at and you will be the first one to receive our FREE water-saving devices when we receive more kits to distribute.

You can apply for a $500 rebate toward a high-efficiency clothes washer.
Go to and learn more. It’s a first come, first serve rebate program.

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Frequently Asked Questions

1. Who qualifies?
The “Change & Save” Program is specifically geared to assist West Basin customers. Call us to determine if you qualify.

2. What does the Program cost?
For qualified residents, the conservation kits will be provided at NO COST.

3. What if I don’t want a low-flow showerhead?
We will talk through all potential upgrades and benefits with you before providing coaching for installation. We want to be sure that this is an opportunity to educate and assist homeowners in saving water and money.

4. How does the program work?
Complete a quick water conservation survey (online or over the phone), provide us with your contact information and will mail a complimentary Water, Conservation Kit. 

5. Learn more about which high-efficiency washer qualifies for the $500 rebate!

Preguntas Frecuentes

1. ¿Quién califica?
El programa "Cambie y Ahorre" está específicamente diseñado para ayudar a los clientes de West Basin. Llámenos hoy para determinar si califica.

2. ¿Cuánto cuesta el programa?
Para los residentes calificados, los kits de conservación se reglan SIN COSTO.

3. ¿Qué pasa si no quiero una regadera de bajo flujo? Hablaremos sobre todas las posibles actualizaciones y beneficios con usted antes de enseñarle la instalación. Queremos asegurarnos de que esta sea una oportunidad para educar y ayudar a los propietarios a ahorrar agua y dinero.

4. ¿Cómo funciona el programa?
Complete una encuesta de conservación del agua (por internet o por teléfono), proporciónenos su información de contacto y le enviaremos un kit de conservación de agua gratuito.

High -Efficiency Clothes Washer Rebate Application Process

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